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All sales are final

Once purchased, tickets cannot be transferred, exchanged, refunded or returned unless the event is canceled.

No duplicate tickets will be issued to replace lost or stolen tickets.
Customers are advised to check their purchase upon receipt.
It is the responsibility of the customer to inform VStar Entertainment of any change of address, contact phone number or email address, both before and after receipt of the goods. Please note that our preferred method of contact for customers booking online is by email, so care should be taken to provide a current, valid email address.

The right to admission to an event is reserved by the promoter and event venue, who may take health and safety, environmental and security concerns into account at their reasonable discretion.

Each seller is independent VStar Entertainment is not a seller we are only the promoter of the event. Any and all warranty work must be done through the seller.

We will not share your personal information for marketing or any other purposes without your consent unless where required by law. We will always respect your privacy and any personal communication between you and ourselves. We will always comply with any data protection legislation currently in force.